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Please take note of our Terms and Conditions

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Check-in time: 14h00-20:00

Check-out time weekdays: 09h00

Check-out time weekends: 10h00

PLEASE NOTE:  Notify us for late arrival after 20h00 on 083 650 8081 OR 083 800 8014

We do not have someone living on the premises, so we do ask that you would contact us an hour before check-in or to confirm check-in when making a booking.

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CANCELLATION:

7 days or less before arrival = 100 % (of booking total)

8-14 days before arrival = 50 % (of deposit)

15-21 days before arrival = 25 % (of deposit)

 

MAROELA RESTAURANT OPERATING HOURS:

Dinner will be served at our restaurant at Maroela Guest Lodge (9 Maroela Street).  

Monday to Thursdays - 12pm to 9pm (kitchen closes at 8pm)

Fridays – 12pm to 11pm (kitchen closes at 8pm)

Saturdays – Currently we will not be open

Sundays –  12pm to 7pm (kitchen will be closing at 18:30)

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BREAKFAST:

Please make arrangements on check-in if you would like to have breakfast earlier or later.

Weekdays: 7:00-8:30 AND Weekends: 7:30-9:00.
Breakfast and Lunch packs will be ready during the week from 6:30 and can be collected at Gardens's restaurant area.  It will be in the fridge with your room number written on it.

If you have dinner at Maroela Restaurant, you may collect your pack/s there (please arrange in time for collection)

If you need it earlier, please let us know so that we can prepare your pack in the evening.

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CHECK-OUT TIMES:

Weekdays 9h00 AND Weekends 10h00 . 

Please note that you will be charged R250 for every hour if you have not made prior arrangements.

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PLEASE NOTE THE FOLLOWING:

Dinner will be served at Maroela Restaurant at Maroela Guest Lodge. 

A-la-Carte menu is available. 

No eating in the rooms will be allowed. No room service and no collection of food to eat in your room. 

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If you arrive late (after 8pm during week days OR after 18:30 on a Sunday) you are welcome to collect your food from the restaurant area.  Your food will be in the fridge where there will be a microwave oven available to warm up your food.  You can eat in the restaurant and are not allowed to eat in your room.  Will you kindly put your plate, cutlery and glass in the dedicated area.

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Please let us know the day before check-in if you have any special dietary requirements.  We will not be held responsible if you only notify us by the time, you have your meal.

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​Here is how it works with our A-la-Carte Menu:

Guests will have a voucher that can be used at Maroela Restaurant to spend on a meal and drinks from our A-la-Carte menu. 

No take-aways will be allowed.  No refunds will be given.

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WASHING: We will gladly do your washing.  Please see booklet in your room for charges.

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SMOKING: All our rooms are non-smoking.  Please use dedicated areas.

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INVERTER SYSTEM:

Our rooms are on our inverter system.  Please note that during loadshedding you will not be able to use your aircon and minimal use of kettles would be appreciated.

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WIFI PASSWORD:

Will be given on request or you will find it in the booklet in your room.

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BREAKAGES:

Note that you will be responsible for any breakages and will be charged accordingly

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