Please take note of our Terms and Conditions:
Check-in time: 14h00-21h00
Check-out time weekdays: 09h00
Check-out time weekends: 10h00
PLEASE NOTE: Notify us for late arrival after 20h30 on 083 650 8081 / 083 800 8014
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Cancellation:
7 days or less before arrival = 100 % (of booking total)
8-14 days before arrival = 50 % (of deposit)
15-21 days before arrival = 25 % (of deposit)
**Guests with a dinner voucher/allowance - TAKE NOTE of the following:
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Dinner allowance (voucher) is not allowed to be transferred to another person or to be credited for in cash.
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You will not be allowed to take extra food and drinks out of the restaurant even if you have credits left on your voucher.
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If you have checked out, you will not be allowed to use credits on your voucher.
​MAROELA RESTAURANT OPERATING HOURS:
Monday to Thursdays - 12:00 to 21:00 (kitchen orders closes at 19:45)
Fridays - 12:00to 23:00 (kitchen orders closes at 20:15)
Saturdays - Currently we will not be open
Sundays - 17:00 to 21:00 (kitchen orders closes at 19:45)
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BAR OPENING HOURS:
Monday to Thursdays - 12:00 to 21:00
Fridays - 12:00 to 22:00
Saturdays - Currently we will not be open
Sundays - 17:00 to 20:45
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BREAKFAST:
Please make arrangements on check-in if you would like to have breakfast earlier or later.
Weekdays: 6:00-8:00 AND Weekends: 7:00-9:00.
Breakfast and Lunch packs will be ready for collection at the restaurant from 5:30 in the morning. If you need it earlier, please let us know so that we can prepare your pack in the evening.
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CHECK-OUT TIMES: Weekdays 9:00 AND Weekends 10:00.
Please note that you will be charged R250 for every hour if you have not made prior arrangements.
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PLEASE NOTE THE FOLLOWING:
Dinner will be served in our restaurant. A-la-Carte menu is available.
No eating in the rooms will be allowed (only self-catering rooms).
No room service and no collection of food to eat in your room. If you arrive late (after 9pm) you are welcome to collect your food upstairs in the restaurant at the dedicated area in the fridge where there will be a microwave oven available to warm up your food. You can eat in the restaurant.
Please let us know the day before check-in if you have any special dietary requirements. We will not be held responsible if you only notify us by the time, you have your meal.
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We have the following properties which all falls under one company:
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Maroela Lodge – 9 Maroela Street (Maroela Restaurant on the premises)
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Maroela Flats – 23 Van Der Bijl Street (Maroela Restaurant is about 200m away)
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Maroela Gardens – 11 Dahlia Street (Maroela Restaurant is about 3km away)
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Maroela Gardens Flats - 12 Dahlia Street (Maroela Restaurant is about 3km away)
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EXTRA GUESTS: You will have to report to reception and pay extra for your guest if he/she is not pre-booked by your company. If you do not report your guest to reception, you will be fined R1000 which is immediately payable.
ALCOHOL & SMOKING: You agree that you are not allowed to bring alcohol from outside.
We have a bar onsite. You are NOT allowed to drink in any public area other than the restaurant area. No smoking in rooms except for designated areas. You will be find R2000 for smoking in areas other than what is designated.
WASHING: We will gladly do your washing. Please see booklet in your room for charges.
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BREAKAGES: You will be responsible for any breakages and will be charged accordingly.
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INVERTER SYSTEM:
Some of the rooms are on our inverter system. Please note that during loadshedding you will not be able to use your aircon and minimal use of kettles would be appreciated.
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GENERATOR:
Some of the rooms still depends on the generator during loadshedding.
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WIFI PASSWORD: Will be given on request or you will find it in the booklet in your room.
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BREAKAGES: Note that you will be responsible for any breakages and will be charged accordingly